Talk about going above and beyond! I’d ordered some tea from my favourite tea shop, Steam Tea House (https://steamteahouse.com) and after a few days it had not shown up. Very unusual for the Steam Dream Team. So I pinged them just to ask if there had been some mix up with my order. Not only did the owner reach out to explain the situation to me by phone and email, she also showed up at my door on a Saturday morning to hand deliver my order. Amazing! These folks are wonderful. #KindnessIsGoodForBusiness

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