My family and I went on our first camping holiday, which started off a little disastrously. 3 of 4 poles snapped on our tent, meaning i had to repair what we had, with 2 young kids running amok! Skip forward a few days, and a very kind gentleman named Joe, from Bristol, dropped a perfect quality set of poles by our tent. Joe wouldnt have known about our issues, but his kind gesture has extended the life of our lovely tent. It really made our week much happier! Spread happiness all, it may go further than you realise!